本书以河南省物流专业教学大纲、人才培养方案及最新课程标准为依据，结合现有的教学现状，采用任务驱动法，主要包含了解现代物流、初识物流基本功能、初识物流增值功能、走进企业物流、认知智慧物流、探索供应链基础、感受智慧供应链管理、知悉物流与供应链岗位及职业素养等内容。本书重点提升学生的职业素养，在整个教学及任务实施过程中贯穿综合素质能力的测评。在知识讲解方面，强调知识点和技能点的实用性，尽可能贴近对口升学考试要求和企业的用人需要。本书图文并茂，各知识点采用图片和表格的形式展现，使学生更容易掌握相关的知识。

周慧，郑州市经济贸易学校高级讲师，郑州市物流技能工作室导师，曾编写过《现代物流基础》《物流客户投诉与危机处理》《礼仪与修养》等多本教材，连续获得"郑州市第三、四、五届市级名师”、郑州市终身名师、河南省职教名师、河南省优秀教师、全国优秀教师、郑州市第十三批专业技术拔尖人才、省市优质课一等奖辅导教师等荣誉称号。

模块一 初识物流概述 ···················································································.001
任务一 了解身边的物流 ··········································································.002
任务二 了解物流基本理论 ·······································································.012
任务三 掌握现代物流业 ··········································································.017
任务四 理解现代物流与电子商务 ·······························································.023
模块二 掌握物流基本功能 ·············································································.032
任务一 熟知运输功能 ·············································································.034
任务二 熟知仓储功能 ·············································································.039
任务三 熟知装卸搬运功能 ·······································································.044
任务四 熟知包装功能 ·············································································.049
任务五 熟知配送功能 ·············································································.055
模块三 掌握物流增值功能 ·············································································.065
任务一 熟知流通加工功能 ·······································································.066
任务二 熟知物流信息功能 ·······································································.071
任务三 熟知客户服务功能 ·······································································.077
模块四 了解企业物流 ···················································································.084
任务一 走进供应物流 ·············································································.086
任务二 走进生产物流 ·············································································.092
任务三 走进销售物流 ·············································································.096
任务四 走进逆向物流 ·············································································.101
模块五 认知智慧物流 ···················································································.110
任务一 认识智慧物流 ·············································································.112
任务二 了解智慧物流的系统与支撑 ····························································.119
任务三 认知智慧物流的主要环节 ·······························································.129
任务四 了解智慧物流的应用场景 ·······························································.136
模块六 认知供应链基础 ················································································.145
任务一 初探供应链 ················································································.146
任务二 探索供应链的结构模型 ··································································.152
模块七 了解智慧供应链 ················································································.160
任务一 感受智慧供应链管理·····································································.161
任务二 感受供应链合作伙伴·····································································.166
任务三 感受供应链绩效评价模型 ·······························································.170
模块八 知悉物流与供应链岗位及职业素养 ·························································.177
任务一 初探物流与供应链企业组织结构 ······················································.178
任务二 体验物流与供应链职业岗位 ····························································.184
任务三 了解物流相关法律法规 ··································································.190