本书是一本具有坚实理论基础的实用性很强的英语教科书。本书从实际操作的角度，深入浅出的介绍了英语在工作中的应用，配合情景模式，便于学生学习实践。

Module One  Making a Great First Impression
  Unit One  Hello! This is ...
  Unit Two  Good morning!
  Unit Three  What a cool hat!
Module Two  Identifying Information
  Unit Four  Is that right?
  Unit Five  May I take your order?
Module Three  Describing, Explaining and Recommending Tourism Products
  Unit Six  This is the latest fashion this year!
  Unit Seven  The hotel is just great!
  Unit Eight  This is your room!
  Unit Nine  Hot food is very popular here!
  Unit Ten  On the first day, we will...
  Unit Eleven  That is magnificent!
Module Four Dealing with Complaints
  Unit Twelve  Problems, problems !
  Unit Thirteen  What's up?
Module Five Getting Ready for This Job
  Unit Fourteen  I'm ready for this job!