《外贸函电双语教材:外贸函电及流程》适用于国际贸易、国际商务和商务英语专业本、专科学生外贸函电课程的双语教学。《外贸函电双语教材:外贸函电及流程》的编写以英文作为主要语言，专业知识复杂、难懂之处适当辅以汉语。《外贸函电双语教材:外贸函电及流程》在内容安排上从介绍相关专业知识入手，必要时结合知识插图，做到英语函电与商务流程紧密结合，从而使学生达到融会贯通的效果。
　　《外贸函电双语教材:外贸函电及流程》精编外贸函电绝对必要的十章内容，以利于各高校合理安排学时。

Chapter 1 Basic Knowledge of Business Letter Writing
Chapter 2 Establishing Business Relations
Chapter 3 Inquiries and Replies
Chapter 4 Making Quotations and Offers
Chapter 5 Counter-offer and Acceptance
Chapter 6 Placing & Confirming an Order
Chapter 7 Terms of Payment
Chapter 8 Packing and Shipment
Chapter 9 Insurance
Chapter 10 Complaint, Claim and Settlement
Key
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