本书分为8个单元, 每一章节分为导入、课中、课后三大板块。导入部分为学生提供与单元主题相关的词汇和文化知识, 激发学生学习兴趣; 课中部分分为两大情境学习situation 1&2, 在每个情境中详细讲解专业所需掌握的知识和技能; 课后部分为单元的综合练习, 将知识和技能融会贯通, 提升学生学以致用的能力, 任务主要采用Individual Work和Group Work 两类, 提升学生独立思考能力和小组协作能力。
Unit 1 Dress Code in the Workplace
Lead-in
While Class
Situation 1 Dress Formally in the Workplace
Situation 2 Dress Business Casual in the Workplace
After Class
Unit 2 Phone Cal.t Handling
Lead-in
While Class
Situation 1 Phone Call Making and Handling
Situation 2 Complaint Phone Calls
After Class
Unit 3 Daily Reception
Lead-in
While Class
Situation 1 Daily Reception at Workplace
Situation 2 Daily Reception out of Workplace
After Class
Unit 4 Business Travel Arrangement
Lead-in
While Class
Situation 1 Preparation for Business Travel
Situation 2 Accommodation for Business Travel
After Class
Unit 5 Sociat Activity and Etiquette
Lead-in
While Class
Situation 1 Formal Banquet Preparation
Situation 2 Socialize in Cross-cultural Banquet
After Class
Unit 6 Meeting Arrangement
Lead-in
While Class
Situation 1 Before Meeting
Situation 2 While Meeting
After Class
Unit 7 Mail Handling
Lead-in
While Class
Situation 1 Paper Mail Handling
Situation 2 Email Writing
After Class
Unit 8 Business Negotiation
Lead-in
While Class
Situation 1 Business Negotiation Preparation
Situation 2 Closing Business Negotiation with Contract
After Class
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