本书紧密结合河南省教学实际与企业岗位需求情况，校企合作共同完成教材编写，教材充分体现了行业、企业的“新知识、新技术、新工艺”，注重包容行业企业标准，以企业计算机销售以及计算机采购为主线。重点介绍了计算机部件的识别与品牌的认识、用户需求分析、确定计算机配置单、计算机组装、系统安装、安装常用软件、交付客户、接入互联网、计算机日常维护、计算机维修服务及常见故障维修等内容。 本书通过大量的图文，介绍计算机部件功能和操作图解步骤，并在每个任务后安排了实训练习与习题作业。 本书还配有电子教学参考资料包（包括教学指南、电子教案及习题答案），详见前言。

目 录
项目1 计算机部件的识别与品牌的认识··················································································1
任务1 认识计算机部件······································································································2
任务2 了解计算机的连接和接口······················································································5
任务3 计算机品牌的认识································································································ 11
【习题】······························································································································16
项目2 用户需求分析···············································································································18
任务1 接待客户················································································································19
任务2 了解用户的需求····································································································23
任务3 品牌················································································································26
项目3 深入认知各部件···········································································································31
任务1 深入认知CPU··········································