《人性的弱点》是卡耐基书写的励志经典，荟萃了卡耐基思想理论的精华部分，被视为社交心理和沟通技巧的“圣经”。在书中他对人性进行了深入浅出的论述，并在此基础上介绍了各种实用的人际交往的方法，帮助人们解决交往中的实际难题，走出交往困境。

戴尔·卡耐基（Dale Carnegie，1888―1955)，美国现代成人教育之父，著名演说家、人际关系学家。他的代表作有《人性的弱点》《人性的优点》《沟通的艺术》等。他通过一系列演讲和作品，帮助人们克服人性中的弱点，提升社交技巧及自信心，提高沟通能力，从而改善自我、影响他人，最终梦想成真。

CONTENTS

Preface to Revised Edition……………………………………….…… 1

How This Book Was Written—And Why… …………….…………… 4

Nine Suggestions on How to Get the Most Out of This Book .............12

PART ONE Fundamental Techniques in Handling People

1. “If You Want to Gather Honey, Don’t Kick Over the Beehive”….… 3

2. The Big Secret of Dealing with People… ……………………..…...19

3. “He Who Can Do This Has the Whole World with Him. He Who

Cannot Walks a Lonely Way”……………………………………..…...33

PART TWO Six Ways to Make People Like You

1. Do This and You’ll Be Welcome Anywhere………………….…......57

2. A Simple Way to Make a Good First Impression………………..…..71

3. If You Don’t Do This, You Are Headed for Trouble………………...80

4. An Easy Way to Become a Good Conversationalist…………...…....90

5. How to Interest People… ……………………………………...…. 100

6. How to Make People Like You Instantly… …………………...….. 105

PART THREE How to Win People to Your Way of Thinking

1. You Can’t Win an Argument………………………………..…..… 121

2. A Sure Way of Making Enemies—And How to Avoid It…..…..… 129

3. If You’re Wrong, Admit It…..……………………………….….… 142

4. A Drop of Honey……………………………………………..…… 151

5. The Secret of Socrates………………………………………..…… 161

6. The Safety Valve in Handling Complaints………………..….…… 167

7. How to Get Cooperation…………………………………..…….… 173

8. A Formula That Will Work Wonders for You………………..…..… 179

9. What Everybody Wants… …………………………………..…..… 185

10. An Appeal That Everybody Likes……………………………....… 194

11. The Movies Do It. TV Does It. Why Don’t You Do It?…………… 200

12. When Nothing Else Works, Try This…………………………..….. 205

PART FOUR Be a Leader: How to Change People Without Giving

Offense or Arousing Resentment

1. If You Must Find Fault, This Is the Way to Begin………………… 213

2. How to Criticize—And Not Be Hated for It…………………….… 220

3. Talk About Your Own Mistakes First……………………………… 224

4. No One Likes to Take Orders……………………………………… 229

5. Let the Other Person Save Face……………………………….…… 232

6. How to Spur People On to Success………………………………… 236

7. Give a Dog a Good Name… …………………………………..…… 242

8. Make the Fault Seem Easy to Correct………………………………. 247

9. Making People Glad to Do What You Want…………………...….... 252